![]() Please check the permission on the support app, go to “Message Push” and switch the call and SMS permissions.My Smartwatch is not receiving any notifications, like calls and messages.If this happens to your device, uninstall the app and download the lower version of the FitPro app.This usually happens when the support app upgraded to the latest version, and the old device did not receive any updates on its firmware to be compatible with the latest app update.FitPro app becomes unstable after the recent update.See the recommended/supported version fo the smartphone and the smartwatch.Install the correct/updated version of the app.The Smartwatch Keeps on Disconnecting on the App?.Manually select the smartwatch or smartband in the Bluetooth settings of the smartphone.Check if the smartwatch or smartband is powered on.Make sure your Bluetooth is activated (Smartphone and smartwatch if there is an option).There are other features in the FitPro app, and it’s up to you to activate it based on your preferences TroubleShooting FitPro App Take Note: The app again will ask for the following permissions. ![]() Toggle the switch button for calls and SMS reminder as well as other social apps that you want to receive messages.In the support app Go to “ Messaging Push”.Initial Setup to Receive Smart Notifications Once it’s done, you successfully connected your wearable to the FitPro app The support app will try to initiate several sequences such as “ Bluetooth base connection”,”T ime setting”,” User Profile”, and “ Target Setting”. The smartwatch will scan for your devices. Tap the “ Set” menu, Select Bind devices to experience more features.Permissions: Access to photos, media, file, Access Devices Location (need to activate GPS) But of course, some functions may not work, if you disallow the permissions. Please take note that you can deny some of the permissions if you think that you don’t need the feature or not comfortable with the permission. Below are some of the permissions being asked by the support app. ![]() When you open the app, the FitPro app will ask for several permissions.
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